ELECTRO THREADS HELP CENTER

How can I leave a review on a product?

You should receive an email  from us close to when you will receive your order that will ask you to please review your product(s)!

The email will provide links where you can review our products.

Can I make a request for a custom print item?

We unfortunately are not offering any custom orders or customs designs at this time.

Does Electrothreads offer Wholesale?

Thank you for showing your interest in our products! Unfortunately, at this time we do not offer wholesale pricing.

Can I switch an item/design out for something in a bundle?

We unfortunately can not switch out any bundles or bogo items out for a different item or design at this time.  

What are the care instructions for my Electrothreads item?

We print our shirts using dye-sublimation, a technology that allows for us to produce these insanely vibrant designs that will not fade, peel or crack! To best care for your blankets/crews/tanks/towels/hoodies/leggings etc. we suggest:

- Machine washing on cold and then hang dry for best results. Tumble drying on low heat will work as well but will age the product faster, so stick with hang drying if you can!

-For getting the wrinkles out of your tapestry, tumble dry on low for about 3-5 minutes.

What does “Made to order” mean?

“Made to Order” means that this is an item that we start processing/making for you as soon as it has been placed online.

These items are made through a print, cut and sew process that is handcrafted just for you at the Electro Thread's warehouse. We take pride in producing handmade, quality products for our customers and not mass producing items!

What is the material my item is made out of?
  • Crews, Tanks, Hoodies, and joggers-This High-Def Print design is made with high-quality, 100% spun polyester that delivers the look and feel of organic cotton without ever cracking, peeling or flaking. It stays wrinkle free and soft to the hand forever.
  • Blankets- Ultra-Soft Premium Fabric (100% Microfiber Fleece)
  • Tapestries- 100% lightweight polyester with hand-sewn finished edges.
  • Leggings and yoga shorts-  Extremely soft and comfortable polyester, cotton spandex mix.
Why does my item have some white lines along the seams/underarms?

We print our shirts using dye-sublimation, a technology that allows for us to produce these insanely vibrant all over designs. Due to this process, some of our all over print crews, neon crews or off shoulders may contain some white lines or irregularities along the seams or under the armpit of the sleeves. Each item is a unique, 1 of-a-kind product, printed exclusively for the customer who ordered it!

Where can I find a size chart?

Under each product on our website there is a sizing tab that you can choose that will provide you with the size chart for each item. Measurements are in Inches!

Feel free to email us at Help@electrothreads.com if you have specific sizing questions!